Privacy Policy Horti-innovations B.V.

** Privacy policy Horti-innovations B.V.

https://www.hortiinnovations.nl

About our privacy policy

Horti innovations B.V. cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we hold about you and your use with care.
of our services have collected. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Horti-innovations B.V.. The effective date for the validity of these conditions is 01/05/2018, with the publication of
a new version will invalidate all previous versions. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions
this data may possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to
the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, the contact details can be found at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and for whom the data is transparent.

Online Store Software
magento

Our web store has been developed with Magento software and is completely in-house. Magento uses cookies to store technical information
collect in relation to your use of the software, no personal data is collected and/or stored.

web hosting
TransIP B.V.

We purchase web hosting services from TransIP B.V.. TransIP B.V. does not process personal data on our behalf.

Email and mailing lists
Gmail, Webreus B.V.

We use the services of Gmail and Webreus B.V. for our regular business e-mail traffic.
These parties have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible.
Gmail and/or Webreus B.V. do not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors
Stichting Pay.nl and Paypal

We use the platform of Stichting Pay.nl and Paypal to handle part of the payments in our webshop.
Stichting Pay.nl and Paypal process your name, address and residence details and your payment details such as your bank account or credit card number.
Stichting Pay.nl and Paypal have taken appropriate technical and organizational measures to protect your personal data.
Stichting Pay.nl and Paypal reserve the right to use your data to further improve the service and to share (anonymized) data with third parties in this context.
All the above-mentioned safeguards with regard to the protection of your personal data are also
applies to the parts of Stichting Pay.nl's services for which they engage third parties.
Stichting pay.nl and Paypal do not store your data for longer than permitted by law.

Reviews
google

We collect reviews via the platform of. If you leave a review via Google, you are obliged to provide your name, place of residence and e-mail address.
Google shares this information with us so that we can link the review to your order.
Google also publishes your name and place of residence on its own website.
In some cases, Google may contact you to explain your review.
In the event that we invite you to leave a review, we will share your name and email address with Google.
They only use this information for the purpose of inviting you to leave a review.
Google has taken appropriate technical and organizational measures to protect your personal data.

Shipping and logistics
cheap cargo B.V.

When you place an order with us, it is our job to have your package delivered to you.
We use the services of Cheap Cargo B.V. for making the deliveries.
It is therefore necessary that we provide your name, address and residence details with Cheap Cargo B.V. parts.
cheap cargo B.V. only uses this information for the purpose of executing the agreement.
In the event that Cheap Cargo B.V. engages subcontractors, says Cheap Cargo B.V. your data also available to these parties.

Invoicing and accounting
Twinfield

We use the services of Twinfield for our records of our administration and accounting.
We share your name, address and residence details and details regarding your order.
This one

data is used for the administration of sales invoices.
Your personal data is sent and stored protected.
Twinfield is bound to secrecy and will treat your data confidentially.
Twinfield does not use your personal data for purposes other than those described above.

Purpose of the data processing
General purpose of the processing

We only use your data for the purpose of our services.
This means that the purpose of the processing is always directly related to the order you provide.
We do not use your data for (targeted) marketing.
If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit permission for this.
Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties are all kept confidential by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services.
This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations

In some cases, Horti-innovations B.V. are obliged to share your data on the basis of a legal obligation in connection with a government tax or criminal investigation.
In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data for as long as you are a client of ours.
This means that we keep your customer profile until you indicate that you no longer wish to use our services and indicate that you delete your data.
On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with
relating to the personal data processed by or on behalf of us. We explain below which
rights these are and how you can invoke these rights.

In principle, to prevent misuse, we only send copies and copies of your data to those you already have with us
known email address. In the event that you wish to send the data to another e-mail address or, for example, by post,
we will ask you to identify yourself. We keep records of completed requests, in
In the event of a request to forget, we administer anonymised data. All copies and copies of
You will receive data in the machine-readable data format that we use within our systems.

You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to process the data that we process or have that relate to your person or for that purpose
be traceable, to be seen. You can make a request to that effect to our contact person for privacy matters. YOU
will receive a response to your request within 30 days. If your request is granted we will send you to us
known e-mail address a copy of all data with an overview of the processors who manage this data
have, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjusted.
You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send
you a confirmation that the data has been adjusted at the e-mail address known to us.

Right to restriction of processing
You always have the right to process the data that we process or have processed that relate to your person or for that purpose
traceable, to be limited. You can make a request to that effect to our contact person for privacy matters.
You will then receive a response to your request within 30 days. If your request is granted, we will send you the following
our known e-mail address a confirmation that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to process the data that we process or have that relate to your person or for that purpose
traceable, to be performed by another party. You can make a request to that effect to our
contact person for privacy matters. You will then receive

a response to your request within 30 days. If your request is
if approved, we will send you copies or copies of all data about you that we hold at the e-mail address known to us
or have been processed by other processors or third parties on our behalf. In all likelihood
In such a case, we can no longer continue the service, because the secure connection of
data files can then no longer be guaranteed.

Right to object and other rights

In such cases, you have the right to object to the processing of your personal data by or
on behalf of Horti-innovations B.V.. If you object, we will immediately stop the data processing in
pending the handling of your objection. If your objection is well-founded, we will provide copies and/or copies of
make data that we process or have processed available to you and then permanently discontinue the processing.

You also have the right not to be subject to automated individual decision-making or profiling
subject. We do not process your data in such a way that this right applies. Do you think
If this is the case, please contact our contact person for privacy matters.

Cookies
Third Party Cookies

In the event that third party software solutions use cookies, this is stated in this
privacy declaration.

Privacy Policy Changes

We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy has consequences for the way in which we already collect data
relating to you, we will notify you by e-mail.

Contact details
Horti innovations B.V.
Vrij-Harnasch 120 G
2635 BZ Den Hoorn
The Netherlands

T +31174-226500
E info@horti.nl
Contact person for privacy matters
Peter van Schie